Customer Care

When it comes to business, having excellent customer care etiquette is a must. Dirk Kettlewell has been in the customer service industry for years and offers a few tips to help amp up your customer service department. Customer service is what sets us apart from the competition.

Your employees are the backbone of customer service. Make sure you thank your employees and reward them appropriately. Make sure that every one of your frontline associates is capable of making a good first impression. Say hello and smile.  Getting a big, warm hello can go a long way in giving a customer the feeling of "Hey, this company is really happy to see me." First opinions are formed within the first 10 seconds. You never have a second opportunity to make a warm and welcoming first impression.  Listen to customer comments such as, "This is the first time I used your site," "I just moved into the neighborhood," "I just happened to stop by," and take those opportunities to engage the customer to build a relationship and lifetime of loyalty. Leverage the return counter in a retail store environment to make customers feel comfortable about returning an item and offering special attention to help them find what they need. Customers don't like making returns. Make the return process an enjoyable and non defensive process. Customers will really appreciate it. Review your letters and email communications to ensure that they sound welcoming, personalized and make your customers feel important and appreciated. Understand that the underlying ingredient of customer service is helping people. Make sure that every frontline associate has a history of helping people. It will almost guarantee a great customer service experience. Create a culture whereby your associates are treated as family and neighbors and they will, in turn, treat your customers the same way.

What You Must Know Before Writing A Mission statement For Your Business

A mission statement may be a written phrase that contains what a selected persons or cluster of individuals should undergo so as to attain goals set. Dirk Kettlewell, a business consultant expressed that one should grasp some vital things before writing a mission statement for a business. One is your net worth. This is the quantity of money you have got in your account, properties that you own and therefore the share that you simply have excluding the debt that you have. It is vital to understand your net worth as a result of it will assist you to jot down associate degree acceptable mission statement. While not knowing your net worth you will simply write a mission statement which can become not possible for you to attain.

Problems Facing Online Businesses

Online business is the most well-liked for those that have just joined business industry. With regard to the current, there are unit varieties of issues that are related to the web business. Dirk Kettlewell realized these issues to be; lack of personnel.  Most of the web business operators do not have needed skills to perform sure task that are unit pillars in an internet business. This has denied them a chance to perform some task. Lack of work force is the second drawback that faces online business. It is has been found that online businesses are principally carried in developed countries. This has created numerous job opportunities round the globe that are simply looking ahead to contractor. Since they will solely be done by those in developed countries, it has created shortage of work force since most of the counties within the world are underneath development.

Facts About Credit Report

Dirk Kettlewell, a business professional defines a credit report as personal info that shows how you have been using your credit card. More than 80% of those folks who are using credit cards do not understand their report standing. It is terribly unfortunate that credit card holders do build terrible mistakes when using their credit cards. These mistakes can act as associate degree obstruction once it involves loan taking. Credit Bureaus are answerable for the writing of credit card report. After an intensive analysis on credit card report, Dirk Kettlewell came up with the subsequent facts regarding credit card report. One, Credit Bureaus has no authority from any governmental organization. They are simply a personal business that sells data. Two, any issue that may interfere along with money credibleness will mess with your credit score.

Advantages of An Online Business

Online business is a business whose services are available in the internet. In regards to Business Finance Store, there are vast advantages of an online business. One, online business can be accessed from anywhere in the world. People who operate online business can interact with their clients from different countries from their computers via Skype. This has played a vital role in the business development.

How To Shake Off Workplace Stress

For most people, workplace stress is normal. Although stress should not be normal, it is something that many Americans are faced with. Dirk Kettlewell has worked in the corporate world for years and offers a few tips on shaking off that workplace stress.

Exercise. All day long you are doing a sort of non stop mental workout and without mixing in a physical exercise you will not shake off the stress. The health benefits of fresh air and sunshine will have a great effect on reducing your stress levels.

Your breath plays a key role in stress reduction. Try doing some deep breathing to relieve tension in your body. Sitting upright in your chair, breath in for a count of four, hold it for the same amount of time, and breath out for a count of six. Slow deep breaths will having you feeling better in a flash.

Problems Encountered In Global Projects

International organizations are involved in the conduction of many global projects these days. Dirk Kettlewell found out that the teams working on global projects do face a lot of problems. These problems has hindered them from a achieving the goals set. Problem number one is the difference in cultural practices. Working in a meritocratic environment is extremely good, but not all working environment will be like this. Some are extremely hard because of the cultural practices of the inhabitants. These practices may be opposed to the individual working in this area, thus hindering him/her from carrying the duties. The second problem is language barrier. Communication is the key to the running of any business. When people lack a common language of communication, it will be impossible for them to achieve something good on their global project.

Challanges Facing Business Management

Dirk Kettlewell, states that business management is the act of controlling a business utilizing the available resources to ensure that it runs towards the goals set. As a result of the rapidly developing world, business industry is now faced with multitude of problems in the area of management. Dirk Kettlewell found out that one of the biggest problems that are now facing business management is technology. Due to the development in technology, business management basics have changed dramatically. Technology tends to push aside customers and business operators apart. This has happened due to the introduction of point of sale software such as ATM machines. Customers will never have time to share their problems with the tellers when using ATM machine. This affects business growth in a big way since some costumes will be driven away because of no opportunity to share their problems. 

Tips For Startups

Starting your own business can be an exciting, yet challenging adventure. One of the best bits of advice for startups is to do whatever it is that you love. Starting a business means that you are going to be devoting a lot of time to grow your business, so you should be 100% sure that you are doing something that you love. It is highly recommended that you stay employed while starting your own business. This just guarantees money in your pocket. Don’t go it alone. Having a partner that can bounce ideas back and forth with will be a great advantage. Networking can be a great advantage for startups. Consider joining a local networking group before you open your doors and continue to go once your doors open. This will ensure that you have customers waiting for your grand opening.

About Vietnam War

One of Dirk Kettlewells passions is American history. There have been a number of events that shaped our country to be what it is today, and one such event was Vietnam War. Below are a facts about the war that you may not have known.

2,709,918 Americans served in Vietnam.
About 85% of returning Veterans were able to successfully adapt to civilian life.
58,272 Americans were killed and 303,635 were wounded during Vietnam War.
75,000 Vietnam Veterans were disabled.
As of July 2011, 1687 Americans are still unaccounted for in Vietnam.
97% of Vietnam Veterans were honorably discharge, 91% of Vietnam Veterans were they are glad they served.
The Vietnam War began on November 1, 1955 and ended April 30, 1975.
Most of the fighting took place in Vietnam however, the war also took place in Laos and Cambodia in the early 1970’s.

Perfect ways To Move Your New Office Stress-free

Organizing and moving to a new office is a bit stressing especially if it is your first move. Dirk Kettlewell has interesting tips that will help you have a stress-free move. The first one is that you must start early. As it was said, the early the better. This will ensure that you have enough time to pack all your staff not forgetting others. When moving, do not move alone. Form a moving committee that will help you move quick.  Contact a relocation experts such as furniture provider, office planner and IT relocation team. Consider this to ensure that your office-holds are in place. Thirdly, communicate with your counterpart. Many of your staff will be moved by the relocation of their work place. Communicating to them on a regular basis about the office move will create on them a feeling of involvement in the process. This will turn all their attentions to the new work place and they will probably adopt the new environment.

What To Consider Before Lending Your Business Money

Dirk Kettlewell, a business expert states that lending money is like creating a secret enemy if refuse come in. Contrary to that, lending your business money is a huge risk that one is taking. No one is ever at ease when lending money especially to a friend where friendship and emotions are involved. This is why Dirk Kettlewell wants you to consider certain things before lending out your business money. Before you lend out your business money, you must consider the purpose for borrowing. Is the money going to be used to fund or expose forces that are against your business? You must ask yourself that question. If there is inappropriate reason as such, do not let it out.

Keeping Your Employees Happy

Dirk Kettlewell has been in the business world since he was a young teenager. Throughout the years, he has gained his way up the ladder and lead many employees. He knows that motivating employees is not always an easy task however, it is very important as a business to keep your employees happy. If you are in search of tips to help keep your employees happy so they will work to the best of their abilities, then you are in luck. Here are a few tips to keep your staff happy.

Lack of satisfaction plays a major role in an employee’s loss of energy or a loss of the employee altogether. Every employee wants to feel like they are valued. It is important to keep in mind that rewards are not always found in a raise; employers can reward employees with a gift card, a special lunch, or even honest recognition of their efforts. By recognizing outstanding work and rewarding it, you are encouraging other employees to produce the same outstanding work. A little acknowledgment goes a long way. Put compassion first. If your employees are voicing concerns about working conditions or co-workers, don’t simply lend them an ear. Look into the issues, even if they end up being unwarranted. By taking a little extra time to listen and try to solve your employees’ problems, you will be viewed as a compassionate leader.  Being a responsible, compassionate employer to your employees sets an example and fosters loyalty.

Keeping Your Customers Happy

Customers are the most important part of any business. Without them, our businesses would fail. Keeping the customers happy guarantees success. Dirk Kettlewell has been in the business world since he was a teenager and knows a few tips to help keep your customers happy and coming back for business.

Understanding what your customers want plays a key role. Are you providing products and services that can be used by the people in your community? Asking yourself important questions such as how are we doing, how can we do better, and how are we different from the competition will give you a greater understanding of where you stand. At all levels of the relationship, try to engage the customer. They do not want to feel like mere numbers, they want to be treated like individuals with individual needs. Treat them how you would like to be treated yourself. Talk to them and listen and create real relationships.

Infect your staff with your enthusiasm and passion for your business. Make sure that you know what goes on between the staff and the customers - spend a day a week working with customers! Get staff to positively touch customers with the pride that you invest in your work. Consumers are fed up with mass-produced mediocrity. They are fed up with discovering that something that they thought was personal or local turns out to be manufactured by the masses. This is why it is important to build real and solid relationships with your customers.

How To Pleased Your Client

Appreciation for the work done is one of the biggest joys that one can ever get in this world. For us to be appreciated, we do work extremely hard.  We all work to please our clients so that we not shortlisted in the job performance list. As tabulated by Dirk Kettlewell, you can please your clients by meeting deadlines. Ensure that all the duties assigned to you by your clients, you finished them by the specified time. Contractors who do not meet deadlines will impress no clients.

Tips To Develop Your Career

Career is the job or profession that someone does for a long period of time in their life. Career development is one of the aspects that lead to a better life. In the process of developing a career, there are challenges, which are encounter. These challenges have let so many people down thus making them to give up. According to Dirk Kettlewell, they can still pick it from where they left by considering the following tips. One is that you should involve in networking. When networking, you will be exposing your skills to the outside world where you can possibly get an offer from a client who has been impressed by your skills. Two, know your profession. Consider yourself as an expert in whatever task your are undertaking. The main reason why most people are not hired is that they do not value their professions. They doubt if they can be helpful in the area of their profession.

American History Facts

One of Dirk Kettlewell’s interests is American history. There is so much information and so many events that have shaped and molded America to what it is today. Below are a few facts that you may not know about American history.

The first woman to run for president was Victoria Woodhull, 1872. Her running mate was Frederick Douglass. She was declared ineligible, but not because she was a woman. She would not yet be 35 years old until September after the January inauguration day. She received some votes, but are not recorded in the official results.

Harry S. Truman was the only president in this century who didn't have a
college education.

The first gold rush in the United States happened in Dahlonega, Georgia, 1828.

Before 1913, the U.S. had no income tax. The 16th Amendment was needed
so the government could do what they wanted to with the money.

Tips To Consider When Negotiating With Your Boss

Negotiation is a formal discussion between people who have different aims or intentions, especially in business or politics, during which they try to reach an agreement. There are many reasons why you can negotiate with your boss. It may be the increase of the salary, promotion or even improvement of the working conditions. Dirk Kettlewell, a business expert, found out that there are tips to consider for better outcome of the negotiation. When approaching your boss for negotiation, approach him/her with a charming smile. This will get your boss at ease and can easily meet your demands.

Tips on How To Haggle

Dirk Kettlewell explains haggling as an argument made about something before reaching an agreement, especially about the cost of something that one is buying. Haggling is important because it will help you get what you want to purchase at a fair prices. Tip number one according to Dirk Kettlewell is that you must know the value of what you are going to haggle about. Knowing the price of the item to haggle about will prevent you from expensive dealers. Another tip is to know what you want. Do not just walk to any dealer and start haggling about anything you see there. This will prevent you from the dealers who can pursue you to get what you do not want.

Building a Winning Team at Work

Dirk Kettlewell has worked in the business world since he was a teenager. This has lead him to understand how important it is for business owners to build a winning team at work, as much business success relies heavily on this fact. Team building exercises can play a very important role in building a winning team. Thinking of your employees needs and wants allows you to start thinking in terms of your customers.

You can use your strengths in order to bring out the best in your employees. Be sure that you only focus on your strengths and avoid focusing on your weaknesses. Your employees need you to be their leader and you must show that you have solid strengths. Dirk Kettlewell has lead numerous teams and knows that being a strong leader can be the foundation of building that winning team. Commitment is important. You, as the leader, should live by your mission, and you will see that your team will follow suit. With cooperation, the whole team will become greater than the individual. Communication is also necessary. Be sure that you are providing all of the necessary information. Cooperation is also a key ingredient in building a winning team.

Motivating a team is something that Dirk Kettlewell has come to learn throughout his business experience. People will do exactly what it is you reward them for and respond to action. Be sure to reward individuals and the team as whole for achieving goals and tasks. Each member of your team wants to feel that they are making some sort of difference. Any efforts that they make are not just about your business, but they are also about their own pride, and having their work mean something to someone. A good leader will let them see clearly the value of what they are doing and why it does matter. You should let them feel the pride in their success.

Try challenging your team. Everyone has a limit, but until your team has had a difficult task at hand, they never really know what they are capable of. This can help them learn and grow as well as develop and improve their skills. Your team wants to see you challenge them as well as believe in them. And always keep an open door so they can come to you with any issues they may have.