Thursday, November 22, 2012

Customer Service

Customer service is an integral part of running a successful business. And of course, the customers are the most vital asset of a business. When you satisfy your customers, they not only help you grow by continuing to do business with you, but recommend you to friends and associates.

  • When you truly listen to your customers, they let you know what they want and how you can provide good service.
  • Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying.
  • The more you know your customers, the better you become at anticipating their needs.

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